📦 Shipping Policy – 2-TWOS
At 2-Twos Pty Ltd, we aim to deliver your handmade and custom products safely and efficiently.
🌍 Shipping Locations
We currently ship to:
- South Africa
If your country is not listed, please contact us before placing an order.
⏱ Processing Time
All products are handmade or custom prepared.
- Processing time: 2–5 business days
- Custom orders may take longer depending on design complexity.
🚚 Estimated Delivery Times
South Africa:
5–7 business days
Delivery times may vary depending on local courier services.
💰 Shipping Costs
Shipping costs are calculated at checkout based on destination.
South Africa courier delivery: R150 flat rate
Free shipping on orders over R1000 (South Africa only)
International shipping rates vary by country and are calculated at checkout.
🛃 Customs & Duties (International Orders)
International customers may be responsible for customs duties or import taxes charged by their country. These charges are not included in our product or shipping prices.
📦 Order Tracking
Once your order has shipped, you will receive a tracking number via email.
❗ Delivery Issues
If your package is delayed, damaged, or lost, please contact us within 7 days of the expected delivery date.
Email: admin@2-twos.co.za
📩 Contact Us
For any shipping questions, please contact:
2-TWOS
Email: admin@2-twos.co.za or info@2-twos.co.za
Website: https://2-twos.co.za